Effective date: March 1st 2020
DIGITAL NOMADS LTD. ("us", "we", or "our") operates the www.heylol.com website and the heylol mobile application (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
heylol Limited is a media company. Our mission is to make the world happier.
When you use these services, you’ll share some information with us. We want to explain clearly what information we collect, why we collect it, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.
There are three basic categories of information we collect:
Here’s how we collect your information.
When you use and interact with our services, we collect the information you choose to share with us. For example, most of our services require you to set up a basic heylol account, so we need to collect a few important details about you, such as: a unique username you choose, a password, an e-mail address, and your date of birth. To make it easier for others to find you, we may also ask you to provide us additional information that will be publicly visible on our services, for example a profile picture, a name, or other identifiable information. Our other services, such as commerce products, may also require you to provide us with a debit card or credit card number and its associated account information.
You’ll also provide any information you send through our services, such as post and comment uploads. Keep in mind that the posts and comments you upload can be seen publicly, and can always be saved and copied outside of our services. Please don’t share content you wouldn’t want someone to save or share.
Lastly, when you contact us or communicate with us in any way, we’ll collect any information you give us.
When you use our services, we collect information about which services you use and how you use them. For example, we may know what section or post you are reading, when you’re reading it, and how you’re reading it (desktop, mobile browser, or mobile app). Here’s a more detailed explanation of the information we collect when you use our services:
Usage Information. We collect information about your activity through our services. For example:
Content Information. We collect content you create on our services. For example:
We also collect information about the content you create. For example:
We also collect information about how other users interact with your content. For example:
Device Information. We collect information from and about the devices you use. For example:
Camera and Photos. Some of our services require us to collect images and other information from your device's camera and photos. For example, you won’t be able to upload images or videos from your camera roll unless we can access your camera or media library.
Location Information. When you use our services, we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, and Wi-Fi access points.
Log Information. We also collect log information when you use our services. For example:
We may collect information from our affiliates and third parties. For example:
We use your information to provide you with the best products and services we can build and improve. Here’s what we use this information for:
We may share information about you in the following ways:
With other heylol Users. We may share information with other heylol users. Examples include:
With all heylol Users, our business partners, and the general public. We may share information with all heylol users, our business partners, and the general public. Examples include:
With our affiliates. We may share information with the entities within the heylol Limited family of companies.
With third parties. We may share your information with third parties. Examples include:
We may also share aggregated, non-personally identifiable, or de-identified information with third parties, such as advertisers.
Our services may contain third-party links and search results, include third-party integrations, or offer a co-branded or third-party-branded-service. Through these links, third-party integrations, and co-branded or third-party-branded services, you may be providing information, including personal information, directly to the third party, to us, or to both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. We encourage you to review the privacy policies of every third-party service you visit or use, including those third parties you interact with through our services
Heylol encourages parents and guardians to supervise their child's use of the Internet. We urge parents to instruct their children to never give out their real names, addresses, phone numbers, or other personal information without a parent's or guardian's permission when using the Internet. We recognize a special obligation to protect personal information obtained from children and by design do not collect this information. For this reason, Heylol does not request, collect, or store any personal information knowingly from children under 18. Some part of the application might ask children for their names, but this information is never shown to us and is only seen locally on the child’s machine.
As a parent, you've probably done a lot of thinking about protecting your family's privacy on the Internet. We have been thinking and working hard to provide you with the best information and the highest quality interaction on the Internet in an environment that is safe. In compliance with COPPA (the Children's Online Privacy Protection Act), we have adopted the following policies to keep kids safe (there are exceptions to these policies as noted below under the heading “Exceptions to Verifiable Parental Consent and Information Collected from Children”):
We will NOT knowingly collect, use, or distribute personal information from children under the age of 18 without prior verifiable consent from a parent or guardian.
We will NOT knowingly ask a child under the age of 18 to divulge more information than is needed to participate in any activity, game, or service.
We will NOT knowingly keep any personal information that is inadvertently included in a child's email submission, help inquiry, or other one-time request, if we know that the child is under the age of 18. Any such information will be purged promptly after the issue has been resolved.
We will NOT knowingly post any personal information that is inadvertently included in a child's submission to a general audience contribution area if we know that the child is under the age of 18. Upon notice to us, these submissions will be deleted and handled anonymously thereafter.
We will NOT knowingly provide any direct link to websites that are unsuitable for children or teens.
Upon request, Heylol will provide a parent or guardian with a description of the information that may have been provided about their child during a registration process for a program or service of this site. Heylol only asks for a child's or teen's personal information if it is necessary to participate in an activity, game or service. If we have collected and stored personal information from a child, we will give parents the ability to review their child's personal information, request that we discontinue further collection or use of their child's personal information, and/or request that we delete their child's personal information.
If you have any questions about this Privacy Statement, please contact Heylol at firstname.lastname@example.org
NOTIFICATION AND VERIFIABLE PARENTAL CONSENT
Before any personal information is collected from a child, we will do our best to notify the parent or guardian that their child is participating. Notification will include the exact nature and intended use of the information we are collecting, as well as the opportunity for the parent or guardian to prevent the use of the information and the child's participation in the activity. For every child (anyone under 18 years of age), we will also require the parent or guardian to provide verifiable parental consent such as: by email plus a fax, phone or letter follow up by the parent or guardian; mail, fax or scan of a consent form; or toll-free phone call to Heylol; or other acceptable method.
In order for us to provide notice to a parent or guardian and seek verifiable parental consent, we may request the online contact information of a parent or guardian. This contact information will only be used for the sole purpose of obtaining verifiable parental consent or providing notification to the parent or guardian.
CHILDREN'S PRIVACY - We do not knowingly collect, use, or disclose personal information from children under the age of 13. If you are a parent or guardian and believe we have collected information from your child under the age of 13, please email us at email@example.com.
Some companies, including our affiliates, may use information collected on our services to measure the performance of ads and deliver more relevant ads, including on third-party websites and apps.
heylol stores your information, the posts you upload, and the comments you upload for a period of time. For example:
If you decide to stop using heylol, you can ask us to delete your account.
There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive a valid legal process or request asking us to preserve that content, or if we receive reports of abuse or other Terms of Service Violations. We may also need to retain certain information in backup for a limited period of time, or as required by law.
At heylol, your privacy is important to us. We want you to have control over the information you give us, the information we use, and the information we keep. These are the tools we provide you to control your information:
We do not knowingly collect personal information from anyone under 16. We may limit how we collect, use and store some of the information of EU or EEA users between ages 13 and 16. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
DIGITAL NOMADS LTD. uses the collected data for various purposes:
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
DIGITAL NOMADS LTD. may process your Personal Data because:
DIGITAL NOMADS LTD. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Bulgaria and choose to provide information to us, please note that we transfer the data, including Personal Data, to Bulgaria and process it there.
Under certain circumstances, DIGITAL NOMADS LTD. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
DIGITAL NOMADS LTD. may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DIGITAL NOMADS LTD. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service- related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.